A successful coffee shop has to have everything running smoothly for you to make a daily profit. When you first start thinking about your coffee shop business, you will probably focus on your espresso machine, grinders, and other appliances.
In your coffee shop planning, you will have to consider your Point of Sale (POS) system, which will be one of the most important items you'll use during the work day.
The way we buy things has changed. When was the last time you paid with cash? Without a modern and solid POS system, your coffee business will struggle to make ordinary transactions today, because customers are growing more accustomed to paying with their credit or debit cards and receiving their receipts via email or text messages.
What equipment your coffee shop needs to run smoothly:
- An espresso machine
- Coffee grinders
- A Point-of-Sale (POS) system
If anyone of these important pieces of equipment goes down in your coffee shop, you’ll be hard-pressed to make money on any given day.
Now, we’ve previously spent a lot of time talking about general coffee equipment, such as espresso machines, coffee grinders, etc.
Today, we would like to turn our attention to your coffee shop POS system. While it's often the last thing most new coffee shop owners think about, it's probably among the most important tool you will be using every day – besides your espresso machine and coffee grinders, of course!
What is a Coffee Shop POS System?
Your Coffee Shop POS system is essentially your cash register. It is your “Point of Sale” or the spot where you make financial transactions with your customers.
Your POS system usually contains a register, a cash drawer, receipt printer, and debit or credit card reader.
Your POS “system” generally comprises of hardware and software.
Now, before your eyes get too glassy, let’s just quickly say that your POS system has the physical stuff, as well as the software that makes credit card transactions possible.
Generally, your POS system will be comprised of the following physical items:
- A screen
- Credit card reader
- Cash drawer
- Bar code scanner (optional)
- Receipt printer (optional)
Typically, your POS system is comprised of software:
The POS software calculates the various transactions for any number or products and items on your menu. There are generally two types of software systems:
On-site software – This is where you buy your POS software and install it on your computer.
Cloud-based – This is where the information is stored online “in the cloud”. If you’re internet goes down temporarily, your transactions will be uploaded when your internet is back up.
Choosing the wrong POS system can lead to:
- Lost sales (Loss of Money)
- Frustrated customers
- Frazzled employees
When you are running a coffee shop, you want none of these to happen, especially right before your morning coffee rush!
When a cash register (or Point-of-Sale system) crashes, there’s not a lot you can do, except take cash only.
Your coffee shop cash register needs to work every single time, so that you don’t lose any customers. Having a cloud-based POS system makes this possible.
Your Coffee Shop’s POS system Is Much More Than a Cash Register
Having an effective and easy way to charge your customers for their Americano and latte orders is essential for your profitability. This means you will need a reliable cash register system that works for your coffee shop or coffee business.
Your coffee shop’s POS system should be more than just a cash register.
For example, you definitely want a secure, easy, and fast POS system that runs smoothly, but you also want it to integrate well with accounting software like QuickBooks. You also want it to delivers usable data that helps you make better decisions.
Having a dependable POS system for your coffee shop is just as important as having a well-tuned espresso machine that can handle the volume you need to satisfy your customers and make as many transactions as smooth as possible.
(So…Let's take a closer look at what you want in a POS for your coffee shop!)
Your POS System should provide:
Better Sales Reports – detailed sales reports of what you sold, percentage of sales, when you sold it, etc. These detailed reports will help you continuously re-evaluate many of your business decisions. This would include what hours are you making your biggest sales, what items are you selling the most.
Inventory Management – you want a POS system that tells you when you need to order new products for your coffee business. Perhaps you need more coffee cups, lids, sleeves, or other items.
Customer Acquisition & Management – you want a Coffee Shop POS system that helps you manage your customers, communicate with them, and keep them loyal to your business.
Employee Management – your POS system should help you keep track of employee hours accurately can save you thousands of dollars every year.
Seamless Integration – your POS system should integrate well with accounting software such as QuickBooks.
Your Coffee Shop POS Should Enable Better Decision Making
Today’s economy is a lot different than it was just 10 years ago. Could you imagine living without a computer or your smart phone today? I sure couldn’t.
The information and functionality that you can get at your fingertips with your POS system helps you do a number of tasks easily that we couldn’t have dreamed about just a few years ago.
Likewise, your Coffee Shop POS system should be able to provide you with the easy-to-tabulate and easy-to-interpret data that can shine a light on your business making decisions.
What are we talking about here, exactly?
- Real time analytics
- Sales by hour (week & month)
- Percentage of sales
- Employee time clock
- Inventory management
- Customer information
- Electronic receipts, emails, texts
- Toggle sales tax, custom orders
- Customizable to your business
This is all important stuff, right? You need to be able to count on your POS system to process payments reliability and securely, but you will want it to also do all of the above as well.
Take a Look at ShopKeep, Perhaps The Perfect POS for a Coffee Shop
In light of the details we’ve provided above, you will have a variety of Coffee Shop POS systems available to use for your coffee shop, café bakery, or coffee stand.
Not all Coffee Shop POS Systems are the same.
Like your espresso machine, you don’t want to mess with an unreliable POS system for your coffee shop business.
You want a Coffee Shop POS system that’s going to process transactions for your coffee business every time, without a hitch – every time.
That’s why we like ShopKeep. And we think you will too!
Learn More About The ShopKeep POS System
ShopKeep provides all the things you’re coffee shop or coffee stand will need in a cash register.
ShopKeep’s register is fast, reliable, and easily customizable to your coffee business. We like what we see, but more importantly it's important for you to explore your POS options that works for your coffee business.
Another great feature of ShopKeep, is that it also works offline, just in case you temporarily lose your internet connection. With ShopKeep you can easily create discounts, edit taxes, and provide custom orders for each customer.
Here are a few things you can do with ShopKeep’s POS system:
- You can take cash, credit cards, and mobile payments. You can even process a combination of these, such as cash and credit cards for the same transaction!
- Got gift cards? No worries, utilize ShopKeep to integrate your gift card purchases and processing.
- Tips can be entered directly on the screen.
- You can print, or email your receipts, which can help you grow your email list.
- With ShopKeep you can easily split checks and sync between multiple registers.
ShopKeep Takes Better Care of Your Money
- You can manage money drops in your safe and payouts for petty cash.
- With just a few taps, your staff can clock in or clock out.
- Integrate with QuickBooks.
- All this information can be provided in real time that you access anywhere!
In other words, it has everything you will need to make fast, easy transactions. This is important when you've got a long line of customers who want to get their coffee quickly and go on with their day.
I can't tell you how many lost sales (and revenue) I have seen just because the POS system was down or was too slow to process transactions. This wont happen with ShopKeep.
When Your Quarterly Tax Payments Are Due, You'll Be Happy You Chose ShopKeep
Most coffee shop businesses have to pay their taxes on a quarterly basis. As an LLC, you will have to pay your personal taxes every year too.
With ShopKeep's easy-to-use QuickBook Integration, you'll be glad to have every customer transaction, business purchase, and inventory data point easily accessible so that you can easily pay your taxes easily and quickly.
We think any business that will manage your money needs to provide you with excellent service. ShopKeep has made customer service their #1 priority. We’ve heard and seen so many reviews from happy customers who believe that the value of their service comes down to their excellent customer service.
Excellent Customer Service Matters
No doubt, when we're talking about your money and revenue, the customer service you receive from your POS system provider really matters. This why we give ShopKeep the highest possible recommendation for a POS system for any coffee business: ShopKeep delivers excellent customer service.
Customer service can literally save you hundreds of dollars a day by making sure that you are up and running and able to process your transactions safely, securely, and without any hassle for your customers.
Customer service isn't important … until you actually need it. When you need help with your POS system, you'll be glad you chose ShopKeep.
Coffee Shop Startups Strongly Recommends ShopKeep
If you are looking for the best Coffee Shop POS system, we recommend ShopKeep.
This Coffee Shop POS system has everything that you will to manage your transactions, inventory, customer information, and employee schedules – all affordably. When you are taking care of customers and running a business, the last thing you want to worry about is whether your Coffee Shop POS system is working. ShopKeep works just as hard as you do.
Their robust platform can help you ensure that you are also making the best decisions for your business. This would include helping you determine what products are selling (and which are not), what inventory you should be ordering today, all while integrating it with your accounting software.
Running a coffee shop business means you need to be efficient as possible, keep costs down, and use data to help you make decisions. ShopKeep does this for you.
Check out ShopKeep. Try ShopKeep today and see how much money you'll save.
Learn More About ShopKeep's POS System
Are you looking for our alternatives to ShopKeep POS? While we highly recommend ShopKeep, there are other POS systems you can explore for your Coffee Shop register.
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