How to Open a Café Business

How to Open a Café Business – Ultimate Beginner's Guide PDF

Successfully Opening a Café Business

Opening a café business can be an exciting opportunity for aspiring entrepreneurs. The sound of steaming espresso machines, delicious food being served, and the lively chattering of customers can pique the interest of any new business owner.

A café is one of many different coffee shop concepts that could work in your community. Finding the right concept for the right location to serve the appropriate target market will be a significant part of your café planning.

In today's post, we'll deep dive into the steps you'll want to take to open a café successfully.

How to Open a Café Business

How much does a café business cost?

Before we begin to detail the steps for opening a café, you might consider the costs of opening a café business.

Several main factors impact the cost of a café, which requires two specific budget breakdowns.

The first budget would be your café startup budget. The second cost breakdown would be your operational budget.

Your coffee shop startup budget will be the money you need to get from Square One to your grand opening. This budget includes your research, planning, legal, and administrative costs. Additionally, your startup budget includes your initial space lease, café buildout, equipment costs, furniture and fixtures, and training.

Your operational costs are centered on the day-to-day or monthly cost of operating your café. This includes your lease, insurance, labor, inventory, taxes, and other expenses.

Since a café often has a more extensive menu and offers indoor seating, the costs of a traditional café are often higher than that of a conventional coffee shop.

These costs will fluctuate depending on the location, size of the kitchen, menu offerings, real-estate, and buildout costs.

For more information, read our post, How Much Does it Cost to Start a Coffee Shop?

How to Open a Café Business

Beginner's Guide

Opening a Café Business (Easy Steps)

• pick a cafe concept
• choose a cafe menu
• determine what will make you stand out
• define your branding
• determine your cafe budget
• understand who your cafe customers will be
• setup your business structure
• choose your cafe location
• pick your cafe equipment
• write a cafe business plan
• determine your cafe funding
• choose your cafe roaster
• build out your cafe
• get a cafe license and permits
• develop a coffee brand and marketing strategy
• hire amazing baristas
• always deliver excellence

Steps Open a Café Business

Pick a café concept.

Cafés come in all shapes, sizes, and themes. Even café concepts can vary among other cafés.

What type of café do you wish to have? Perhaps, more clearly, what kind of experience would you want your café customers to have?

Choosing the right café concept to fit your customers in a specific location will be vital to driving sales and keeping your business humming strong.

You will want to settle on a specific niche in the marketplace that offers a unique experience and a different menu. This will help side-step competitors and appeal to customers. 

Choose your café menu.

Cafés are often more than just traditional coffee shops and differ in various ways. For example, cafes often have a more extensive menu than traditional drive-thru coffee stands or coffee shops. Some cafes even can have a full kitchen, a large bakery operation, and a coffee roastery. Of course, many cafes also serve alcohol as well. Serving alcohol at your café may require additional permits and licenses, so check with your state's alcohol board.

These are significant undertakings, cost additional money, and require a greater startup budget and operational budget to maintain. But, of course, the benefits of having these operations in-house can improve your sales and increase your profit margin.

Choosing your café menu will play a big part in other big decisions you'll be making. Everything from your space needs, permit requirements, employee wages, and cafe equipment needs will be determined by your café's menu.

Deciding on your menu requires you to grasp what your customers want at the price they are willing to pay.

Determine what's going to make you stand out

Now that you are honing in on a concept and menu, this might be an excellent time to determine how your café will stand out from the competition.

The “special thing” that makes you different will often give you a competitive advantage in the marketplace and separate you from the rest of the choices available.

Perhaps it will be your special soup your rotating business lunches, or your in-house roasted organic coffee. It could be your decadent pastries or special cakes made by your award-winning baker. It might be the collection of art on your walls, your panoramic view, or the music you offer every night. All these elements and more have the potential to be a unique feature that only your café offers.

We often refer to this particular thing as your Unique Sales Proposition or USP.

Coming up with a winning USP will better position you among competitors and provide you with a solid foothold to make other decisions. This will include your branding, messaging, and marketing efforts. It will also help improve your sales and training and give you a competitive edge. 

Define your cafe branding.

As you begin to outline what type of café you will be in, you will also want to develop your café brand and messaging behind it.

Your café branding will include, among other things, your logo, name of business, your use of colors, menu choices, uniforms, etc.

Your branding may be reinforced by your décor, design, and layout, among other things.

Additionally, your messaging – the use of language, slogans, and energy that you communicate via all of your channels (website, social media, signage) – plays a role in what type of café you have chosen.

Your messaging has to appeal and trigger action among your target market to maximize your success and drive sales. So, as you move forward with your business planning, start crafting and refining your logo and overall messaging. If you need help, there are affordable branding experts online who can help design your logo, signs, and other items.

Yet, there are plenty of things you can do yourself before hiring an expert, so keep reading!

Determine your cafe budget.

In the early stages of your planning, you will want to sketch out your café startup budget. Of course, the easiest way is to start listing the things you need to get your café up and running.

Your cafe budget will be central to answering the question: How much will your café cost?

This final estimate and budget will take a little planning, realistic estimates, and adjusting.

As you plan out your café business, your budget may naturally increase. Keep a running list and include this budgeting effort in your cafe business plan.

You will also need to create an operational budget. This operational budget will itemize the costs of being open and running your café daily. These two estimated budgets (your startup budget and operational budget) will be essential to understand before you launch your business.

My recommendation is that you don't create and act on your budget in “real-time” or as you go. Instead, determine your café budget first – analyze it against your business plan, then move forward with securing the funds needed to get your café operational – and then spend the money.

How to Open a Café Business

Opening a café business

Understand who your café customers will be.

There is no secret that your customers play a significant role in your café's success. From generating sales and repeat business to being your most prominent marketers – your customers are the foundation of your profit and continued success.

Start with determining who your customers are. It should be among the first necessary steps you'll need to take. Afterward, you can start molding your entire business to serve them.

Your target market is the general market to which your café will appeal, often based on your geographic convenience, accessibility, and business concept.

If you dig a little deeper – you will also know who your target customers are – or those customers that are most likely willing to buy from you.

Set up your business structure.

To operate your café legally, you will have to set up an appropriate business structure. Often, your business structure is created in the state in which you plan on operating your business. This is done through your specific state's secretary of state office.

Keep in mind that you can still operate your business in other states and regions as long as you have the appropriate business licenses and health permits and complete other requirements for those areas. For example, you might decide to open a coffee business in New York but decide to operate a second coffee shop located in Los Angeles.

Your business structure is an essential part of your café startup process. You'll have several business structures to choose from – such as a sole proprietorship, corporation, limited liability company (LLC), etc.

Choose your cafe location.

Choosing the best location for your café will be the cornerstone of your success. The perfect location can determine your sales strengths and position you to maximize exposure.

There are a few essential elements that revolve around your café's location. Your location should be easily accessible to your target market, and have parking and lighting, among others.

You will have to factor in neighboring businesses, competition, and other essential elements in your prospective location. These include neighboring points of interest, parks, farmers' markets, theaters, etc.

Additionally, your location's lease will be critical in moving forward with the location. A poor lease or a lease that makes business difficult may hamper your progress and sales.

For more information, read our post, How to Choose the Best Location for Your Café.

Pick your cafe equipment.

Now that you've picked out the concept and your menu and you're settling on a location, you'll want to start choosing the café equipment pieces you'll need.

Detail items such as ovens, stoves, and refrigerators. You will also need an espresso machine, commercial coffee grinders, and brewing devices.

Your café equipment will be a significant part of your budget and requires some thoughtful budgeting and comparison shopping. You may also want to include your café displays, menu boards, furniture, and fixtures in your calculations here as well.

For more information on choosing your coffee shop, please read The Coffee Shop Equipment You Need

Write a café business plan

Writing a café business plan will help get all your thoughts, ideas, and plans on paper. In addition, your business plan will play a key role in helping you organize your thoughts and ensure that all elements of your business are addressed.

A café business plan is written for a small and significant audience. First, your business plan will be read by your potential investors, partners, and bank lenders. Next, your café business plan will also be read by property managers. Most property managers will expect to see a business plan which allows them to understand the nature of your business and operations thoroughly.

For help getting started, please read How to Start and Write Your Cafe Business Plan.

Determine your café funding.

After you've developed your business plan, you will want to secure your funding. Before getting the financing, you will need to establish a café funding mix. Your mix will detail the pools of capital you will utilize to get the money to fund your café startup fully. It will also provide a guidepost to strategize accessing funds from each pool.

Your funding mix will help you prioritize your efforts to secure the funds you need to get your business self-sustaining. 

For a more detailed look at developing your café funding mix, please read our post, Developing Your Café Funding Mix.

Choose your café roaster and vendors.

If you decide not to roast your beans, you will need to work with a wholesale coffee roaster.

Choosing a coffee roaster is a big decision. After all, you are banking on their expertise, quality, reliability, and their ability to provide you with as much roasted coffee as needed. Some cafes run through hundreds of pounds of coffee in a week, so your wholesale roaster will need to be able to fulfill those orders.

You may decide to roast your coffee beans yourself, but this decision comes with added costs and other considerations.

In addition to your coffee roaster, you should consider looking at any vendors you might need to work with to fulfill your menu items.

For further reading, please read How to Choose a Wholesale Coffee Roaster.

Build Out Your Café.

After securing your café location and signing your lease, you will probably need to remodel or build out your café. This may require some permitting, and it certainly requires some research to understand what codes and regulations you'll need to adhere to.

My recommendation is that you start early in the cafe design and layout process. Even though you may not have a location yet, you can still understand what is required for you to pass the inevitable health and building inspections. Establish contacts with your various departments. Never start working on your café without first checking with the agencies that will need to approve your design and layout.

Get your cafe license and permits.

You will need to get your health department permit, building permit, and business license to serve your first customer. Additionally, you may also need to have a fire department permit.

Each of these permits requires you to work with different governmental agencies before opening your café. The good news is that most of these agencies have worked with many café businesses in the past, so they would help you answer any questions you have.

Some agencies, like the building department, might be at the state level. In comparison, other agencies like the health department will be at the county or city level.

Develop a coffee brand & marketing strategy.

Setting your café apart from the rest of the field, in most cases, will be what allows your café to grow into the business you want it to.

You will want to create a brand – everything from your name, logo, slogan, and colors you use.

Your brand will be your banner symbol with which you, your employees, and your customers understand and develop a connection.

As you develop your café brand, you will also want to market your café business. Never believe that your café will succeed on its own simply with the fact that it exists.

Successful cafés figure out ways to effectively market to their target market. By understanding your target market and what you intend to do well, you can craft an effective marketing strategy.

Hire amazing baristas.

One of the best things you can do as a café owner is to hire amazing baristas and staff.

Reliable, honest, and skilled staff are hard to come by, so start looking for them early.

Once you hire your staff, do whatever it takes to keep morale high, pay fair wages, offer the opportunity for gratuity sharing, and provide regular barista training. Regular coffee education and barista training will improve your turnover rates.

Deliver excellence every time

Consistently deliver your best. If you have come this far to open your café, you will want to exceed your customers' expectations every time. I acknowledge that delivery consistency every time is hard, but it is necessary when your competitors are hoping you fail.

As a café owner and manager, you will want to offer high-quality products and services by constantly improving, continuously training, adapting, and listening to your customers. Treat your employees well, take steps to show how valuable they are to your business, and go the extra mile for your customers.

Further Reading: How to Start a Coffee Shop Successfully

Opening a Café Business

How to Open a Café Business

Additional Questions:

Is it hard to open a café?

Starting a café is not necessarily hard. Instead, it requires devotion and tenacity. There are several steps to owning and operating a café, and they all need to be completed before you can open your doors.

It will be challenging to have the patience, knowledge, and money to get you to the Grand opening. However, many successful café owners who started with less skill, less money, and less understanding than you, have succeeded because they had the motivation and devotion to follow through. Following through is the hardest part about starting a cafe.

How much money do café owners make?

Café revenue and income vary across the board. However, factors that determine café income and revenue aren't different from those of other retail businesses and restaurants.

To determine income, you'll need to determine how many sales you have per day, week, or month. Additionally, the number of sales needs to be multiplied by the average cost per ticket.

For example, let's take a tiny café open from 7 am to 7 pm, which sells 120 coffees per day, averaging $5 per receipt. That comes out to $600 per day or $4200 per week for coffee. So, this would come out to $16,800 per month.

Of course, this includes coffee alone and not muffins, pastries, soups, or other menu items. Additionally, you will want to subtract the operational costs to give you your café's net income and profits.

We take a deeper dive into the revenue and income that is generated by a coffee shop in our article, How Much Does a Coffee Shop Owner Make?

What is the difference between a cafe and a coffee shop?

A cafe is typically larger and offers indoor (and possibly outdoor) seating. Cafes may also offer waiting services and have a deeper menu. The menu may offer full-kitchen options for breakfast, lunch, and dinner. There are often different hybrid cafes that also offer walk-up or drive-thru options, but typically, you'll find a place for customers to sit, look at a menu, order from their items, and wait for their plates to be brought to them. A cafe may often be open later into the evening, serve alcohol, and offer live music.

Should I open up a low-cost coffee business instead?

If you would like to open a café but aren't sure you can manage the cost or secure funding, there may be a variety of other low-cost café options for you to consider.

Options include starting a mobile coffee business, an espresso catering business, or a drive-thru coffee stand. Additionally, you may also consider selling coffee online. Selling coffee online can help you establish your brand, help you target your customers, and provide you with the experience and funding you need to get your café started.

For more information, read Low-cost Ideas for Starting a Coffee Shop with No Money.

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Based in Seattle, Washington, USA, Coffee Shop Startups is dedicated to providing you with the most relevant information on how to start a coffee shop business successfully. Over the last 11 years, we've helped thousands of aspiring coffee business owners worldwide. We harness the experience, wisdom, and knowledge of many successful coffee shop owners to help you increase your chances of success and profits. We support business owners who want to start a coffee business by providing them with valuable information on starting their coffee business successfully.